FAQ

How to Place an Order
The ordering process is quick and easy and can be completed in just three simple steps.
Select Products Browse and choose your favorite items confirm the specifications and click Add to Cart.
Verify Order Go to your cart double check the product details and quantity then click Checkout.
Complete Payment Enter your shipping information select your payment method and submit your order. A confirmation email will be sent to your registered email address shortly after.

Is My Payment Information Safe
Absolutely. We take the security of your payment information very seriously and protect it through two key measures.
Certified Security Our payment platform is PCI DSS certified meeting international standards for cardholder data protection.
End to End Encryption We use advanced encryption technology to protect your credit card details billing address and all payment data ensuring that every transaction is completely safe and private.

Order Processing and Delivery Time
Your order goes through two main stages.
Order Processing After payment confirmation usually within 12 hours we will prepare pack and ship your order within 1 to 2 business days.
Delivery Time Domestic Orders Standard delivery takes 3 to 8 business days.
International Orders Delivery usually takes 5 to 22 business days depending on your location and customs clearance speed.

Order Tracking
You can track your order at any time.
Once shipped we will send a tracking number to your registered email. You can also find it in your account under Order History and use it on the official carrier websites such as UPS or DHL to view real time updates and the estimated delivery date.

Shipping Fees
We offer free standard shipping on all orders with no minimum purchase required.

Product Assembly
No assembly is required. All products are fully pre assembled before shipping. Simply unpack the product and it will be ready for use within one minute without the need for any tools or extra steps.

Return Policy
We offer a 30 day hassle free return guarantee.
If you are not satisfied with your purchase you may request a return within 30 days of receiving the product.
All return shipping costs are fully covered so you can shop with peace of mind.

Customer Service
For order inquiries return requests or any other assistance please contact our customer service team.
Email wtmpokfndo77@gmail.com.When sending an email please include your order number if applicable and a brief description of your issue such as checking the status of your order or requesting a return.
Our team will respond within 48 business hours Monday to Friday excluding public holidays.